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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Hohner products

The group "New Technologies" offers for review the products of the plant Hohner: incremental encoders, absolute encoders, analog encoders, explosion-proof encoders, submersible encoders, encoders for the oil and gas industry, potentiometers, safety barriers, indicators and meters, linear measuring systems, accessories
  • Incremental encoders Hohner
    Incremental encoders
    HWI 103, MIG Basic, etc.
  • Absolute Encoders Hohner
    Absolute Encoders
    PRA, PZL, PZ, etc.
  • Analog encoders Hohner
    Analog encoders
    CS30, 08, CSRXE, etc.
  • Explosion-proof encoders Hohner
    Explosion-proof encoders
    E, P, NAMYQX, etc.
  • Submersible encoders Hohner
    Submersible encoders
    SUBCWD et al.
  • Encoders for the oil and gas industry Hohner
    Encoders for the oil and gas industry
    DLS-001, PTS-001, etc.
  • Potentiometers Hohner
    Potentiometers
    HP-HPH HPC, etc.
  • Security barriers Hohner
    Security barriers
    IB/ID, KFD2, etc.
  • Indicators and counters Hohner
    Indicators and counters
    AX350, DX350, etc.
  • Linear measuring systems Hohner
    Linear measuring systems
    EM4, EM8, EM10, etc.
  • Accessories Hohner
    Accessories
    AFP, AFA, etc.

NEW TECHNOLOGIES GROUP

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